Contact

Privacy Policy

MEDICARE SYSTEM, S.L. is responsible for the processing of the User’s personal data and informs that such data will be handled in accordance with the provisions of the current regulations on personal data protection: Regulation (EU) 2016/679 of April 27, 2016 (GDPR), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as the applicable Spanish regulation, Organic Law 3/2018 of December 5, on Personal Data Protection and guarantee of digital rights.
The use of this website and its forms requires the acceptance of the processing of the user’s data in accordance with this privacy policy, including the collection of access data and the sending of commercial information by electronic means. This Privacy Policy applies to the User’s navigation throughout the entire Website.

Data Controller

The Data Controller of the information collected through this website is MEDICARE SYSTEM, S.L., with Tax ID (NIF) B60715091 and registered office at Calle Abat Escarré, nº 15, 08302, Mataró, Barcelona, registered in the Commercial Registry of Barcelona, Volume 28,006, Page 86, Sheet B-127.412, Entry 5.
MEDICARE will ensure the accuracy and truthfulness of the personal data collected, and will, either on its own initiative or at the request of the User, rectify or delete any personal data that is incomplete, inaccurate, or outdated. In this regard, the User must notify any modification of the information provided in order to keep their data properly updated.

Likewise, with regard to the website forms, the user must complete them with true, accurate, complete, and up-to-date data. The user shall not enter data corresponding to another person. MEDI CARE SYSTEM will presume that the data have been provided by their rightful owner. The user shall be solely responsible for any damage or harm, whether direct or indirect, that may be caused to any person as a result of completing the form with false, inaccurate, incomplete, or outdated data, or with data relating to another person.
The Controller has appointed a contact person for the exercise of data-protection rights. To this end, the User may write to the following email address: info@medisystemsl.com

Types of Data Collected Through the Website

MEDICARE’s privacy policy prohibits the collection of sensitive or confidential data from our clients or website users. At no time will information be requested regarding racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, sexual orientation, or any other specially protected data.
The only data we may request from our website users are:

  • Browsing data: access data, browser data, page accessed, IP address, connection location, etc.
  • User device data: IP address, MAC identification number, hardware or software information, etc.
  • Identification and contact data collected through our website forms: name, email address, geographic location, etc.
  • Billing data: information requested from our clients, necessary for the processing, management, and, where applicable, billing of the requested services or products.

Purposes of Data Processing

The data provided by MEDICARE’s Client or obtained from browsing the website are used for the following purposes:

  • Website access and management: The purpose is to provide access to online content and implement measures aimed at ensuring the security of the website, as well as keeping a record of visits for statistical purposes.
  • Communication and contact with the user: The information provided will be used to respond to inquiries and requests through our contact forms, as well as through the available channels, such as our social media profiles linked on this website.
  • Sending newsletters and commercial communications: The information provided may be used, with the user’s consent, to send newsletters, product and service notices, as well as other communications related to MEDICARE, through both conventional and electronic means (email or mobile phone). The User may unsubscribe at any time through the link provided in each communication.
  • Administrative management and billing: The information provided by clients is used for order processing, claims handling, invoicing, and other necessary procedures arising from the contractual relationship.

Legal Basis for Data Processing

Your data will be processed on the following legal bases:

  • Website access and management: The Controller’s legitimate interests in providing access to its services and the data subject’s consent for other statistical purposes.
  • Communication and contact with the user: We will process the user’s data based on their consent to respond to their requests and to contact them for the provision of our services. This processing is carried out as a result of their request or voluntary interaction with our channels, and it is therefore beneficial for both parties, as it allows us to provide appropriate assistance and meet their expectations.
  • Sending newsletters and commercial communications: The acceptance and consent of the data subject expressed by checking the corresponding box or subscribing. If a commercial relationship with the user is maintained, we will process their data on the basis of our legitimate interests to send commercial communications to our members or contacts when there is a contractual relationship and in connection with services similar to those contracted.
  • Administrative management and billing: We will process the client’s data on the basis of the performance of the contract or the implementation of pre-contractual measures at the request of the data subject.

Disclosure of Data to Third Parties and International Transfers

The Controller will not provide or disclose data to third parties, except in cases where it is strictly necessary to enable the provision of the service or due to a legal obligation.
In any case, clients’ accounting and billing data may be disclosed to MEDICARE’s accounting and tax advisory firm, solely for the purpose of complying with legal obligations in accounting and taxation matters.
International transfers (outside the European Economic Area) are not anticipated, except for storage and/or hosting purposes, and in any case, such transfers shall be carried out on the basis of an adequacy decision or the implementation of appropriate safeguards.

Information Security

MEDICARE SYSTEM has taken all legally required measures for the protection of personal data; it has also adopted all technical means available to prevent the loss, misuse, alteration, unauthorized access, or theft of the personal data provided by website users. The user should bear in mind, however, that security measures on the Internet are not absolutely foolproof.

  • Data retention: The data will be kept as long as the User has an interest in maintaining the purpose of the processing (for example, as long as they do not request to unsubscribe from communications).
  • In the event of deletion, the data will be retained in a blocked state for the legally established periods in order to address any potential liabilities.
  • Billing data will be retained for the periods required by the applicable tax regulations.

User Rights

The User has the right to:

  • Withdraw consent at any time.
  • Be informed about the processing of their data.
  • Access their personal data.
  • Request the rectification of their data if it is inaccurate.
  • Request the deletion of their data if it is no longer necessary for the purposes for which it was collected or if the consent given is withdrawn.
  • If we process your data on the basis of our legitimate interests or those of a third party, you will have the right to object to such processing.
  • Request the restriction of the processing of their data in certain cases, in which event we will only retain it in accordance with the applicable regulations.
  • The right to data portability, whereby your data will be provided in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. This right only applies in cases where we process your data based on the performance of a contract or your consent.
  • Lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).

To exercise these rights, you may submit a written request to MEDICARE SYSTEM, S.L., calle Abat Escarré, nº15, 08302. Mataró, Barcelona ,. You may also exercise your rights by writing to info@medisystemsl.com including the reference “Data Protection.”

Minors

MEDICARE SYSTEM prohibits the use of its web services by users under the age of fourteen, unless with the express consent of their parents or guardians.
Individuals under 18 years of age may not provide their own information or that of third parties of any kind to MEDICARE without the authorization of their parents or legal guardians, nor may they enter into contracts without such authorization, except in cases permitted by applicable law.

Web Analytics

This website uses various analytics tools to understand how it is searched, accessed, and used by the public. These analytics may involve the collection of personal data such as IP address, connection location, browsing software or hardware information, etc. This information is not linked to individual users and is used solely to obtain statistical information about the use of the company’s website.

Use of Third-Party Functions and Plugins

This website may incorporate functions and plugins provided by third parties for various purposes, such as third-party web analytics, third-party maps, third-party videos, social media sharing, etc.
A third-party function or plugin establishes a direct connection between the user’s browser and the Internet domains controlled by the third party, allowing the function to be downloaded and executed.
In addition, most third-party plugins collect information about which pages users visit in order to learn about their interests and subsequently deliver advertising tailored to them.

Cookie Policy

This Website uses technical and analytical cookies to improve the browsing experience and optimize the services offered. It also employs third-party technologies (Google Analytics, Google Ads, Facebook Ads, etc.) for statistical and advertising purposes.
The User may configure their browser to reject or accept cookies, as well as consult the specific Cookie Policy available on the Website.